This April, Melchiorri brings his expertise as the “hotel fixer” to Travel Channel’s new original series “Hotel Impossible.” In this weekly one-hour program, he helps turn around the business of a struggling hotel fighting to survive.
Melchiorri was put on the fast track to success early on at the landmark Plaza Hotel as director of front office operations. This led to several operation positions at such hotels as the Embassy Suites and Millennium Hotels. By the age of 29, Melchiorri became a seasoned professional and was selected to be general manager of the Lucerne Hotel in 1997. Under Melchiorri’s management, the Lucerne was developed into one of the top ranking hotels in New York City, and selected as the New York Times Travel Guide’s Best Service Hotel.
After seven years at the Lucerne, Melchiorri was appointed general manager of the world famous Algonquin Hotel. At the time, the Algonquin had seen better days. Melchiorri and his team closed the hotel for a month and oversaw a basement-to-roof renovation, including all the restaurants and back-of-house areas. Not only did Melchiorri complete the project on schedule and on budget, but he and his team re-positioned The Algonquin to become a highly-rated Michelin Guide Hotel. Further, the hotel's public relations campaign won a Hospitality Sales & Marketing Association International “Best of Show Award” for marketing.
After the Algonquin was re-positioned by Melchiorri and his team, the hotel owner sold it for a significant return and asked Melchiorri to be senior vice president of the first Nickelodeon Hotel and Resort. There, he oversaw the 25 acre, 800 room resort helping it to become one of the most sought-after travel destinations in Orlando, Florida. Melchiorri successfully made the transition into the asset management side of the business, becoming the first vice president of Tishman Hotels and the asset manager of the Westin Hotel in Times Square.
As senior vice president of New York Hotel Management Company, Melchiorri helped develop a 310 all-suite hotel in Times Square overseeing construction, design, pre-opening, opening and post-opening operations. When Melchiorri’s work was complete, the TripAdvisor guest satisfaction score for the hotel had reached 96%, putting the hotel in the top-two percentile of all hotels in New York City.
Melchiorri has an unmatched ability to break down problems and find solutions that generate profits. In addition to being the host and lead in Travel Channel’s “Hotel Impossible,” he also runs his own company, Argeo Hospitality, consulting on hotel projects for private owners and investors. Argeo Hospitality has the ability to create a plan, market and promote a company, and turn its staff into a well-oiled machine.
Melchiorri served for five years as a protocol officer in the U.S Air Force. He currently resides in New York with his wife and three children.