7 Things the Cruise Lines Won't Tell You

Travel expert John Deiner tells you what the cruise lines won't tell you about crime, costs and cabins.
cruise ship docked in harbor during the day in bermuda

cruise ship docked in harbor during the day in bermuda

When a cruise goes spectacularly — and sometimes tragically — wrong, the whole world knows about it. Indeed, the behemoths of the sea are susceptible to a wide range of headline-grabbing mayhem, including weather woes (vessels tossed by giant waves or delayed by hurricanes), mechanical problems (ships disabled by engine fires and propulsion issues) and stupid human error (e.g., the partial sinking of the Costa Concordia off the Italian coast in 2012). But first-time cruisers should be aware of other variables that could tarnish a watery sojourn — and that the cruise lines tend not to advertise.

Crime happens. 

While cruise lines generally maintain the peace on board and keep a tight watch on things, bad things happen to good cruisers all the time, and much of it is not widely publicized. From sexual assaults and disorderly conduct to cabin theft and drug use, ship security and local police authorities have their hands full. Likewise, cruisers also need to be cautious off the ship. In 2012, for instance, 22 passengers were robbed at gunpoint while returning from an excursion in Puerto Vallarta, Mexico. Bottom line: Have a good time, but don’t leave caution to the wind.

MORE: Safety Tips for Cruisers to Know Before They Go

Cruise Safety 03:10

Be prepared before bad things go wrong on a cruise ship.

You will be nickel-and-dimed to death. 

One of the biggest cruising misconceptions is that ships are all-inclusive meccas. They’re not. While luxury lines generally include more in the tariff, mass-market cruisers will be assailed by a tsunami of extra charges — booze, soft drinks, photos, dry cleaning, excursions, internet, etc. Even food costs more if you dine in the ships' for-fee restaurants, where tabs can run from about $10 to more than $75 per person (and alcohol is extra). Nothing can jolt a vacationer back into reality like a giant bar tab at the end of the cruise.

Be certain to check out a deck plan before you book [a cabin with a balcony], but even that can't warn you if you'll be sharing airspace with a smoker next door.

Your cabin may be noisy. 

The lines have to cram thousands of passengers into a relatively small space, opening the door to potential noise issues. If you’re a light sleeper, select a cabin that's not near stairwells, elevators or major destinations (such as dining rooms and the spa) and doesn't have a non-cabin deck above; otherwise, people will be tromping over your head at all hours, and perhaps even jogging if you’re beneath a promenade. Connecting cabins are notoriously not private, so unless you want to hear your neighbors sneeze, book a space that can’t be expanded next door.

Balconies are overrated. 

Many die-hard cruisers swear by them, but the cruise lines make a bundle by charging premium rates for these slivers of extra real estate. Sure, there are benefits (extra space in tight confines, a setting for alfresco meals, a spot to hide from fellow cruisers), but if you’re a gadabout who's not going to spend a lot of time en suite, it may be a waste. Also, many balconies are duds — obstructed by girders, open to decks above and perched directly over lifeboats. Be certain to check out a deck plan before you book, but even that can't warn you if you'll be sharing airspace with a smoker next door.

You may miss that can’t-miss port. 

Ships frequently have to shift itineraries because of weather or mechanical issues. For instance, if it’s too windy, larger vessels will steer clear of tighter ports. Itineraries are also changed if there’s instability in a particular spot; if riots flare up in Cairo, Egypt, your ship may go elsewhere or just spend another day at sea. Your compensation for missing that day in Monte Carlo that you’ve been dreaming about? Usually nothing, thanks to the fine print in the contract you sign when you first book.

The ship isn't going to wait for you. 

Plane late on the day of debarkation? Lost track of time at Senor Frogs in Cancun? Stuck in traffic in a cab in Messina, Sicily? Sorry, your ship will cast off without you. The captain is not going to delay thousands to accommodate your poor judgment. (If you’re on a trip-sponsored excursion that’s running late, however, you’re usually OK.) Worse still, you’re responsible for getting to the next port on your own to meet up with your clothes and toothbrush.

You won't be alone. 

Even cruising veterans are sometimes confounded by the sheer number of people they’re sharing pool space with. Consider staying on board during a port call for a little "you" time. Also, check before you sign on the dotted line to be sure you haven’t inadvertently booked a theme cruise (or you’ll be spending your vacation with thousands of Kid Rock or I Love Lucy fans). Likewise, don’t expect those "private islands," which the cruise lines love to brag about, to provide much privacy — beaches, dining halls and recreation areas become packed soon after a ship docks, and sometimes several ships share the sandy havens on the same day. Do yourself a favor and head out midday, when you’ll find them to be much less crowded.

But know this: Don’t despair. For the most part, high-seas voyages are relatively calm and carefree affairs that provide you with plenty of opportunities for relaxation, discovery and only-on-a-cruise-ship gluttony. Just keep these pointers in mind, and you’ll be in for smooth sailing.

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