Category X

Miami International Airport is a Category X airport, which means it's at the highest risk for terrorist attack. So, when an incoming flight squawks a hijack code to the tower, it triggers a full-blown SWAT response. The crisis creates a domino effect for both passengers and airport workers, which ripples into the next day when 600 passengers from 2 flights attempt to check-in simultaneously. Heidi and Darius arrive on the scene only to face a mob of angry passengers.

From This Episode

Darius arrives on the scene
Darius arrives on the scene

Darius arrives on the scene

When 600 passengers from 2 flights attempt to check-in simultaneously, Darius arrives on the scene to face a mob of angry passengers. 960 1280

  

Albert knows his day is going to get longer

Albert knows his day is going to get longer

With it looking like a flight will be cancelled, Albert knows his day is going to get longer and his team has to work harder to keep the rest of the flights moving on schedule. 960 1280

  

Heidi keeps the peace

Heidi keeps the peace

Heidi keeps the frustrated passengers organized. 960 1280

  

Albert's crew gets ready to unload luggage

Albert's crew gets ready to unload luggage

Albert's crew gets ready to unload luggage -- all part of keeping things moving and getting passengers their bags. 960 1280

  

Lauren is relieved

Lauren is relieved

Lauren is relieved that the penalty box scare was nothing more than a child's curiosity. The airfield’s penalty box is where the planes are brought when there is a security scare onboard. 960 1280

  

Albert gets some help

Albert gets some help

Albert gets a co-worker to help him hitch up a luggage trailer. 960 1280

  

MIA airfield

MIA airfield

Airport staff on the airfield. 960 1280

  

The Operations Control Room

The Operations Control Room

The Operations Control Room is a busy place, where multitasking is all part of the job. 960 1280

  

Heidi explains the situation to Darius

Heidi explains the situation to Darius

Heidi explains the situation to Darius over her walkie-talkie. She is quickly becoming overwhelmed by the cancelled flight dilemma. 960 1280

  

Khristine explains potential problems

Khristine explains potential problems

Khristine explains the potential serious problems that could arise when a plane has hydraulic problems. You can never be too careful when dealing with lives -- even if the fall out will create disgruntled passengers. 960 1280

  

Penalty Box 02:06

Penalty Box 02:06

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