In the unfortunate event that something goes wrong in the airport, the fire rescue cart can respond in under two minutes to any emergency. Sometimes it just requires being speedy in the terminals.
MIA's Director of Terminal Operations shares tips with us to make airport travel smoother, including the following: don't be rude, wear comfortable shoes and always check the travel boards to make sure your flight info hasn't changed.
Khristine explains what exactly her job is as an apron controller: the position that helps the planes land and take off and updates new or cancelled flight times from within the tower.